Water-source heat pumps · NYC
Water-Source Heat Pump Service in NYC
Strainer cleaning, filter service, diagnostics and repair for commercial and multifamily buildings. Photo-documented, with a written report every visit.
What we do
Water-source heat pump service, documented
We service water-source heat pumps in NYC commercial and multifamily buildings, from routine strainer and filter cleaning to diagnostics, repair and replacement.
Strainer cleaning
Water-source heat pumps depend on a steady flow of clean loop water. We pull and flush the strainers and clean the baskets until the mesh is clear.
Filters and units
Air filters cleaned or replaced and each unit checked while we are there.
Repair and diagnostics
Faults, low-flow problems and refrigerant circuit or compressor issues, diagnosed by the technician who does the repair.
Planned visits and replacement
A visit schedule for every unit in the building, and straight quotes when a unit is past repair.
Why strainers matter
Clean loop water keeps units running
The strainer catches sludge before it reaches the unit. When it clogs, flow drops and the unit can fault. Common signs that a unit or strainer needs attention:
- Units faulting or shutting down on low flow.
- Heating or cooling that is weaker than it used to be.
- Dirty brown water when a strainer is flushed.
- Strainer baskets packed with sludge or scale.
Recent work
What a strainer cleaning looks like
On water-source heat pumps in a commercial space in Nolita, we cleaned the strainers over several visits across about a year and documented what came out. The baskets and strainer bodies were packed with brown sludge. See the full photo set on the projects page.
Questions
Water-source heat pump FAQ
How often should strainers be cleaned?
It depends on the condition of the loop water. We check what comes out at each visit and set the schedule from that.
Do you replace water-source heat pumps?
Yes. When a unit is past repair we quote the replacement.
Can you work in an occupied building?
Yes. We schedule around tenants and business hours and keep the work area protected.
What do I get after a service visit?
A written report with labeled photos of what we found and what we did.
Do you handle emergencies?
Yes, 24/7 across all five boroughs. Call (646) 946-5584.
Water-source heat pumps need service?
Tell us how many units and what they are doing, and we will get back to you with a straight answer.