Case study · Preventive maintenance

Ductless Deep Cleaning – Lower East Side, Manhattan

A wall-mounted ductless unit serving a residential building's 6th-floor hallway had gone without proper service for an extended period. We took it apart, cleaned every component, and documented the whole job with photos.

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BuildingResidential building, Lower East Side
EquipmentDaikin wall-mounted ductless unit (2015)
Condition foundPoor: mold, sludge, clogged filters
ServiceFull disassembly and deep cleaning
BeforeAfter Ductless unit drain pan and front grille assembly before and after cleaning: heavy mold and sludge on the left, clean white assembly on the right
Drain pan and front grille assembly, as found (left) and after cleaning (right).

What we found

  • Mold growth, slime and sludge along the full length of the condensate drain pan.
  • Mold spotting on the discharge louvers, vanes and linkage, the last surfaces the air touches before it enters the hallway.
  • Air filters packed with dust and lint, restricting airflow.
  • Heavy dark buildup on the blower housing and insulation.
  • Water staining on the wall below the unit, consistent with past condensate overflow.

What we did

  • Protected the hallway and set up a coil cleaning bag to capture all runoff.
  • Disassembled the unit: front panel, grille and drain pan assembly, louvers, filters and blower wheel.
  • Cleaned the evaporator coil and blower housing in place and rinsed thoroughly.
  • Cleaned the removed components on the roof with cleaner and a pressure washer.
  • Reassembled the unit and checked operation.
Technician holding a ductless unit air filter fully loaded with dust and lint
Air filter before cleaning, fully loaded with dust and lint.
JLL Mechanical technician cleaning a hallway ductless unit with a coil cleaning bag catching the runoff
Coil cleaned in place. A cleaning bag protects the hallway from runoff.
Cleaned ductless blower wheel held up on a Manhattan rooftop after pressure washing
Blower wheel after cleaning.

Our recommendation: keep every unit on a schedule

The building's other common-area units run under the same conditions and are likely in similar shape. Dirty drain pans, filters and coils hurt indoor air quality, cause water damage, raise electricity use and shorten equipment life.

We recommended an initial deep cleaning of every common-area unit, then semiannual preventive maintenance in spring and fall: filters, coil and blower wheel cleaned, drain pan treated and drain line flushed, refrigerant pressures, electrical connections and controls checked. A written photo report follows every visit, so the board has a record.

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